Privacy Policy

Last updated July 19th, 2026

Effective Date: July 19th, 2026

Flexible Mind Therapy LCSW PC (“Flexible Mind Therapy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when visiting our website (“Website”).

This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our Website. By accessing or using this Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

The type of information we collect depends on how you interact with our Website.

Information You Provide Directly

You may voluntarily provide information through our Website, including when you:

  • Submit a contact form.

  • Request a consultation.

  • Contact our practice through email.

  • Subscribe to future email communications.

  • Request additional information about our services.

This information may include:

  • Name.

  • Email address.

  • Phone number.

  • Preferred contact information.

  • General information about your reason for seeking therapy.

Please do not submit sensitive health information, emergency concerns, or detailed clinical information through website contact forms. Contact forms are intended for general communication and scheduling inquiries only.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically through website technologies, including:

  • Internet Protocol (IP) address.

  • Browser type.

  • Device information.

  • Pages visited.

  • Time spent on the Website.

  • General website usage information.

This information helps us understand how visitors use our Website and improve the user experience.

2. How We Use Information

Flexible Mind Therapy may use information collected through this Website to:

  • Respond to inquiries and consultation requests.

  • Provide information about our services.

  • Schedule potential appointments.

  • Improve our Website and online presence.

  • Understand Website usage and visitor preferences.

  • Send optional educational updates, newsletters, or practice communications if you choose to subscribe.

  • Improve advertising effectiveness and reach individuals who may benefit from our services.

We do not sell your personal information.

3. Website Forms and Communication

Information submitted through Website forms may be collected through Squarespace and used by Flexible Mind Therapy to respond to your inquiry.

Submitting a contact form does not establish a therapist-client relationship and does not guarantee that services will be provided.

Website communication methods are not intended for urgent mental health concerns or emergencies.

4. Scheduling, Clinical Records, and Payment Information

If you become a client of Flexible Mind Therapy, information related to your treatment, clinical records, and payment information may be collected and stored through SimplePractice, a third-party practice management platform.

Clinical information and protected health information (PHI) are handled according to applicable privacy laws, including HIPAA requirements where applicable, and are governed by our clinical privacy practices and Notice of Privacy Practices.

This Website does not store therapy records or serve as a secure portal for clinical communication.

For questions regarding how your health information is used and protected as a client, please review our Notice of Privacy Practices or contact our office.

5. Analytics and Website Tracking

Flexible Mind Therapy uses website analytics tools, including Google Analytics, to understand how visitors interact with our Website.

These tools may collect information such as:

  • Pages visited.

  • Website activity.

  • Device information.

  • General location information.

  • Referral sources.

This information helps us improve website performance, understand visitor interests, and create a better experience for users.

6. Advertising Technologies

Flexible Mind Therapy may use Google Ads and related advertising technologies to promote our services and understand the effectiveness of our marketing efforts.

These technologies may collect information about Website interactions, such as pages visited or actions taken on our Website.

We use this information to improve advertising relevance and understand how individuals find our practice.

You may manage certain advertising preferences through your browser settings or applicable advertising preference tools provided by third-party services.

7. Email Communications

Flexible Mind Therapy may offer optional email communications, including educational resources, practice updates, or newsletters.

If you choose to subscribe, you may provide your email address for this purpose. You may unsubscribe from marketing emails at any time by following the instructions included in those communications.

Email communications are not intended for confidential clinical discussions or urgent mental health concerns.

8. Third-Party Services

Our Website may use or connect with third-party services, including:

  • Squarespace website hosting and forms.

  • SimplePractice scheduling, documentation, and payment services.

  • Google Analytics.

  • Google Ads.

  • Email marketing platforms.

These third-party providers have their own privacy policies and practices. Flexible Mind Therapy does not control and is not responsible for the privacy practices or security measures of third-party services.

We encourage you to review the privacy policies of any third-party services you interact with.

9. How We Protect Your Information

Flexible Mind Therapy takes reasonable steps to protect information collected through our Website.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children through this Website.

11. Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the ability to request access, correction, or deletion of certain information.

To make a privacy-related request, please contact us using the information below.

12. Updates to This Privacy Policy

Flexible Mind Therapy may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services.

Updated versions will be posted on this page with a revised effective date.

13. Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Flexible Mind Therapy LCSW PC
info@flexiblemindtherapy.net
www.flexiblemindtherapy.net

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